A natural and charismatic leader, people oriented and working side and side with colleagues to deliver outstanding results. Results oriented hospitality professional with a diverse background. Dedicated to providing world class customer service and focused on continuous improvement in both operational and procedural areas. And inspiring people manager with excellent talent development skills, established in a diverse environment. Well versed in asset protection, financial management and audit as well complex budget development. Experienced Hotel Manager with a demonstrated history of working in the food & beverages industry. Skilled in Catering, Food & Beverage, Budgeting, Operations Management, and Leisure Travel. Strong operations professional able to communicate effectively with all levels of management, employees and other key stakeholders.
| Last Resume Update | September 7, 2021 |
| Address | PORT SAINT LUCIE, FLORIDA |
| [email protected] | |
| Phone Number | 7724001968 |
Experience
Food & Beverage /Hotel manager
Experienced Hotel Manager with a demonstrated history of working in the food & beverages industry, Food & Beverage, Budgeting, Operations Management, and Leisure Travel. Strong operations professional focused in Hospitality Management and customer services.
Undertaking various functions developing dynamic leadership and initiative skills to achieve high-demanding, flexible, and important decision-making. Requiring a holistic approach to manage amongst others, the hotel operations, guests, and entertainment services. A strong focus on benchmarking and improving established protocols, processes, and financial performance maximizing revenue and controlling associated cost bases.
Hotel manager – Marella Cruises 2016 to present responsible for the Hotel operation and customers services deliver an enhanced customer experience in accordance with the company brand and service standards.
Camp Manager - Apollo Global Catering 2013 to 2016–facilities management for Oil drilling works, responsible for 1200 bed accommodation, meal service, front desk, security.
Hotel Manager –Island Cruises / Thomson 2002 to 2012 responsible for the Hotel operation and services.
Hotel Manager /Food & Beverage manager - Sun Cruises /My Travel 1998 to 2002
Bar Manager- Premier Cruise line 1990 to 1998