Casual Dinning and Fast Food Experience

With over 30 years of experience in the service industry and over 15 in management I bring a lot to the table. I am looking for my forever home with a brand that is growing and is just as eager to beat all challenges to move forward. I believe happy staff equals happy guest. By following all policies and procedures and continuously coaching and recognizing every win, no matter how big or small I can reach that goal.

Last Resume Update August 11, 2024
Address Lynn Haven, FL
E-mail [email protected]
Phone Number 8505329435

Experience

Cracker Barrel
Assistant Manager
Feb 2022 - Jul 2024

•Oversee day to day restaurant operations
•Opening and closing restaurant
•Manage daily reports of transactions
•Enforce company policies and procedures
•Coordinate schedules and assign team member shifts
•Train new employees on restaurant processes and procedures
*Area of responsibility: food. Responsible for food truck order, weekly inventory counts, controlling waste and making food cost

Zaxby’s
Assistant Manager
Nov 2018 - Jan 2023

•Responded to and effectively resolved customer complaints in a timely manner to ensure satisfaction.
•Maintained inventory control of all products and enforced all proper food sanitation procedures.
•Supervised, motivated, evaluated, and coached employees and facilitated effective training programs.
•Accurately handling cash transactions and daily reporting to Manager.

Kentucky Fried Chicken
General Manager
Oct 2016 - Nov 2018

•Schedule and receive food deliveries, checking delivery contents to verify product quality and quantity.
•Responsible for day-to-day operations.
•Schedule staff hours and assign duties.
•Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance.
•Investigate and resolve complaints.

Pompano Joe’s
Assistant Manager
Jul 2008 - Sep 2016

•Responsible for day to day operations
•Compile and balance cash receipts at the end of the day or shift.
•Control inventories of food, equipment, small ware, and liquor, and report shortages.
•Conduct hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.

Education

Lincoln High School
Diploma
Aug 1990 - Jul 1994

Attended Business Management dual enrollment Class. Senior year I went to 2 classes then left for to attend a position with State of Florida as assistant to Financial Administrative Commission that I held throughout until position ended at graduation.

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