Restaurant Operations Manager

at The Villages (view profile)
Location The Villages, FL
Date Posted May 20, 2024
Category Restaurant
Job Type Full-time

Description

Exciting news! Boosters Bar & Grill, our dynamic sports bar in The Villages, is getting ready to open. Join us for a rewarding career in hospitality, complete with growth opportunities and great benefits. Ready to win? Come score big with our team!

Within the spirit of "Making People's Dreams Come True", this position will direct daily restaurant operations and assist the General Manager, while ensuring that the business is financially successful and that it represents our brand identity in its entirety by positively impacting our operation while delivering Raving Fans customer service to both internal and external customers. This position is accountable for the overall financial results of the restaurant/complex as well as the development and retention of human capital.

Full-Time, On-Site position. 

Benefits for Full-time Eligible Positions:

Medical (HSA/FSA), Dental, and Vision Insurance | 401k and/or ROTH | PTO & Paid Holidays | Basic Life & AD&D | The Villages® Charter School eligibility | and much more!

Responsibilities:

  • Demonstrates financial comprehension of the location's budget & income statement
  • Interviews, hires, trains, and supervises employees
  • Plans, assigns, and directs the work of employees
  • Addresses complaints and resolves problems to ensure employee & guest satisfaction
  • Teaches/coaches, disciplines, and documents employees who fail to meet standards to maintain a high-quality workforce
  • Works on the floor during open hours; ability to perform duties of all personnel as necessary; maintains a clean, organized, and safe working environment
  • Monitors for consistent food & beverage presentation and quality
  • Assists in all food & beverage inventory, and menu planning & production
  • Builds business/market share by thinking of new ways to promote the company and by participating in local events to increase sales and profits
  • Develops and maintains positive relationships within the business and social community

Supervisory Responsibilities:
Customarily and regularly direct the work of two or more full-time employees or the equivalent and has the authority to make decisions regarding the hiring, firing, and promotion of these direct reports.

Education/Experience Requirements:

  • Culinary experience in multi-functional organizations that offer a variety of menu options (banquets, unique menu offerings, large group functions, small private functions).
  • Applicable standard of education is required (Associate's degree - A.A. or equivalent from two-year college or technical school; and/or two years’ experience in the hospitality industry with some management experience preferred.
  • Proven track record of managerial success in a fast-paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.
  • Strong leadership behaviors coupled with the technical skillset to drive the business toward success.
  • Proven track record of making high-quality decisions and the ability to make complex decisions.
  • Adherence to health/safety, food safety and alcohol consumption regulations.
  • Professional experience working with inventory systems, purchasing/receiving and food/beverage vendors.
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