Human Resources Coordinator

at Wyndham Grand Clearwater Beach (view profile)
Location 100 Coronado Drive, Clearwater, FL
Date Posted July 22, 2021
Category Hotel
Job Type Full-time


The Human Resources Coordinator is responsible for assisting the HRD and other departmental managers in the day- to- day operations of the Human Resources office including clerical and record keeping duties.  He/she is also responsible for responding internal and external inquiries regarding benefits, employment, policies and other HR-related issues.

Education & Experience:

  • Experience in a hotel or related industry helpful.
  • College course work in related field helpful.
  • High school diploma or equivalent required.
  • Must be proficient in company-approved word processing and spreadsheet applications as evidenced by the ability to troubleshoot spreadsheets and basic PC problems.

Physical requirements:

  • Long hours sometimes required.
  • Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

General Requirements

  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

Fundamental Requirements:

  • Answer telephone and email messages. Respond accordingly.
  • Attend meeting and take minutes.
  • Manage existing files and create new ones as needed.
  • Greet internal & external guests in a friendly and professional manner.
  • Maintain and stay abreast of the latest computer programs/innovations (as applicable).
  • Maintain adequate supplies for copier, fax and postage machines and coordinate repair services.
  • Handle complaints/questions/special requests from internal guests.
  • Assist with the recruitment process.
  • Conduct initial pre-screening interviews for candidates
  • Review and respond to all timesheet edits, payroll corrections, etc.
  • Maintain monthly update of employee birthday and anniversaries.
  • Review all outgoing mail.
  • Maintain employee files.
  • Order office supplies.
  • Other duties as requested by your manager.


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