Front Desk Supervisor Full-Time ($18.50/hr)
| Location | 11800 Coconut Point Resort Dr,, Bonita Springs, FL |
| Date Posted | November 20, 2023 |
| Category |
Hotel
|
| Job Type |
Full-time
|
Description
Where great benefits lead to a life fulfilled.
- Competitive Pay
- Medical/Dental/Vision/401k Opportunities
- Travel Discounts
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth & Development Opportunities
Where each associate at Hyatt’s Coconut Cove Resort is offered great perks & incentives.
- Free On-site Parking
- Discounted shoes through shoes for crews - 2x per year
- Company branded jackets, t-shirts, hats & sunscreen provided for outdoor roles
- Water Tees provided for Activities & Engineering Dept
- Water bottles provided during shift
- 40% Discount from F&B outlets on site
- Discounted golf at local course when open
- $ per “way to go” name mention
- Quarterly celebrations, Associate Appreciation Week, Employee of the Quarter
- Guest Services Survey Awards- receive up to $100 based on dept performance
- Birthday/Holiday Celebrations & Team Building Outings
Where you can make a difference
Front Office Supervisor
- Supervise the front office staff to ensure excellent owner/guest services.
- Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests.
- Process all owner/guest check-ins while confirming reservations and villa/room assignments.
- Assist management in training, evaluating, counseling, motivating and coaching employees
- Develop/maintain positive working relationships
Where your skills help you make a difference.
- Must be able to work a flexible schedule, including complete weekend and holiday availability
- Must have great customer service skills – all our positions come into contact with guests!
Where we celebrate and cultivate connections.
- The company was recently ranked #1 on the Newsweek Top 100 Most Loved Workplaces!!
Follow us on social media!
- Instagram: @hyattvacationsownership
- Facebook: Hyatt Vacations Ownership
This isn’t just a place for your next job; it’s the place for your career in hospitality. Where we all grow and succeed together. And we’re growing quickly. Become part of something special now, adding your talents to a tight-knit team making lives better through vacations.
The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Front Office Supervisor
- Supervise the front office staff to ensure excellent owner/guest services.
- Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests.
- Process all owner/guest check-ins while confirming reservations and villa/room assignments.
- Assist management in training, evaluating, counseling, motivating and coaching employees
- Develop/maintain positive working relationships
What we ask:
- Must be able to work a flexible schedule, including complete weekend and holiday availability
- Must have great customer service skills – all our positions come into contact with guests!
Follow us on social media:
- Instagram: @hyattvacationownership
- Facebook: Hyatt Vacation Ownership
From majestic Cabo San Lucas to vibrant Key West, Hyatt Vacation Ownership offers rewarding career opportunities in vacation destinations as unique as you are. Our people are passionate about selling, supporting, or communicating an exceptional vacation lifestyle. If you’d like to help make vacation dreams come true, learn more about joining our family.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.