Chick-Fil-A Team Member

at Chick-Fil-A, MCO Terminal C (view profile)
Location (MCO, Terminal C) 1 Jeff Fuqua Blvd, Orlando, FL
Date Posted December 2, 2022
Category Restaurant
Job Type Full-time

Description

Company

We are MBC Concessions, an airport food service operator doing business inside the nation's busiest airports since 1996. We are committed to quality brands, extraordinary service, and our outstanding team that make everything possible.

Brand

Chick-fil-A is home of the “Original Chicken Sandwich.” Known for top quality in both food and service, Chick-fil-A is the largest quick-service chicken restaurant chain in the United States. Chick-fil-a extends beyond the restaurant, by giving back to the communities that they serve.

At Chick-fil-A, the Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary.

Position

We are currently hiring full-time & part- time FOH & BOH Team Members. We are looking for reliable and self-motivated individuals who enjoy food service and guest service in a fast-paced environment. If you are friendly and enthusiastic, we will teach you everything else you need to know!

Job Summary

As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders on the front counter, manage cash drawer and maintain cleanliness in the unit. As a team member you will observe health and sanitation guidelines and ensure each guest leaves with a smile!

Successful FOH Team Members will:

  • Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected
  • Provide Second Mile Service, going above and beyond to ensure excellent customer service
  • Strive to build great relationships with co-workers, as all positions require teamwork
  • Take orders on registers, providing correct change and accurate orders to guests
  • Quickly bag and deliver food with order accuracy
  • Keep all condiments, cups, drinks, desserts, and other stations stocked
  • Maintain clean working environment
  • Maintain strict adherence to Food Safety procedures
  • Follow procedures to ensure Operational Excellence

As a BOH Team Member, you will support the kitchen team, assemble food & drink orders quickly and accurately, and observe health and sanitation guidelines.

Successful BOH Team Members will:

  • Always deliver crave-able food, in a timely manner, that meets or exceeds Chick-fil-A quality requirements
  • Hustle to maintain a quick speed of service
  • Focus on the details to ensure preparation and production procedures are followed
  • Follow systems to ensure a clean environment
  • Maintain a work environment that ensures and promotes food safety
  • Organize and keep up the appearance of the kitchen

Position Qualifications

  • Must be at least 16 years of age upon hire date
  • Must be eligible to work in the United States
  • Must have a source of reliable transportation
  • Reading, writing, and basic math and verbal communication skills required
  • Must work well under pressure
  • Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for 8 hours or more and lifting up to 40 pounds
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